Returns, Refunds, or Exchanges

Customer is aware that there are not returns, refunds, or exchanges for equipment that is suspected to have been in use or installed after purchases. No return, refunds or exchanges will be given to unused equipment  that is not returned in its original packaging. If packaging is torn or damaged, restocking fees will be applied. The restocking fee for returned items is 15% of the item purchase price. Electric Gate Store, Inc. reserves all rights to determine if equipment is deemed returnable. NO returns, refunds or exchanges will be given for equipment returned after 30 days.

Warranty of Equipment Purchased

All warranties will be honored by the manufacturer, not Electric Gate Store, Inc. All warranties are subject to manufacturer’s policies. All repairs must be issued an RMA number before they can be sent out for repair. Shipping charges for equipment being sent out to the manufacturer is the responsibility of the customer. All charges subject to equipment being sent out for repair are the responsibility of the customer. Manufacturer determines if item being sent out for repair is under warranty terms. Customer understands that Electric Gate Store, Inc. is not responsible for any changes, damages, or losses associated with equipment being sent out for repair.